2 of 3 people found the following review helpful:
The customer who provided the stellar review for Cazoomi SyncApp's customer service must be using their most expensive plan. Support is email-only for all other plans. If you are used to the excellent customer service provided by Constant Contact, you will be disappointed with this app. Cazoomi's policy is to respond to support emails within 48 hours. There is no option for immediate assistance. In our experience, responses to our support questions have had grammatical errors and showed a lack of understanding of the issue, creating the need for continued follow up. This has used up valuable staff time and resources on our end.
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0 of 1 people found the following review helpful:
Very disappointed with the sync app between Dynamics 365 and Constant Contact. Some features work well while other don't work at all.
Cazoomi's support is frustrating and extremely poor. Good luck getting in touch with a warm body. Adn exchanging emails is not resolving my problems.
Currently looking for alternative solution.
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